Help Center

Frequently Asked Questions

How to get the maximum speed from my Wi-Fi 6 USB adapter?

For optimal wireless connection speed, you should connect to an 802.11 ax Wi-Fi 6 router of AX1800 or above; connection speed can reach up to 1201Mbps on 5GHz Wi-Fi band or 574Mbps on 2.4GHz band. You can buy an ioGiant Wi-Fi 6 router.

If you are using an 802.11 ac router, connection speed will automatically fall back to the speed limitation of 802.11 ac.

What kind of Wi-Fi encryption algorithm does this Wi-Fi adapter support to protect my network security?

AX1800 Wi-Fi 6 Dual Band USB Adapter supports the latest wireless encryption: WPA3/WPA2/WPA

Where can I get the installation manual and latest driver?

The latest driver and quick installation guide is available on https://mywifiassist.com/pages/download